I tried recreating her Outlook profile, ran Outlook in safe mode (no addons), and extended the autosave for drafts from 3 minutes to no avail. The short-term resolution was to disable drafts completely but that was not acceptable here. While researching the issue online, I saw that users using POP3 and IMAP accounts were experiencing the same thing without a long-term resolution. This was in a terminal server environment and she was using an Exchange account that's hosted on Office 365. Cause This issue may occur when the email message recipient's name in the GAL differs from the name on their certificate due to case sensitivity. When this happened, she couldn't send the message and would have to copy and paste the contents into a new composed mail in order to send it. The errors would come up when she tried to send a message AFTER when Outlook was set to save a draft (in this case, 3 minutes). For the most part many things look the same (except Skype for Business which is a quite different skin around Lync).
#OUTLOOK 2016 CANNOT SEND DRAFT INSTALL#
Email server or MS Outlook is not online due to the sudden shutdown of Outlook or Windows. Outlook 2016 Quick Tip: Where have my buttons gone So you’ve decided to take the plunge and install Office 2016 Technical Preview. emails are marked read by an Outlook add-in. If the problem persists, restart Outlook". One of the common causes could be the large size of attachments you want to send with emails. The messaging interfaces have returned an unknown error. Today I ran into a frustrating issue with Outlook 2013 where a user received an error saying "The operation cannot be performed because the message has changed." or at times "The operation failed.
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